Benefits member help

Get assistance with your health or retirement 好处 administered by 美世 in the 美国.
Get assistance with your health or retirement 好处 administered by 美世 in the 美国. Get help with your 好处 in a different region.

美国

If you are a 美世 Wise 401(k) Plan participant and looking for account information, you may visit the website at mercerwise.com or call 1-833-637-2379 to speak with a 美世 Wise representative. 

If you are an active or former employee and have questions regarding your employer health or retirement 好处 administered by 美世, or simply need assistance accessing your online account for 美世 BenefitsCentral or iBenefitCenter, please call us at 1 888 434 1144.

If you are an active employee and have questions regarding your employer health 好处 offered through 美世 Marketplace 365, please call 1 855 963 7237; alternatively, if you are a retiree of an employer offering health 好处 through 美世 Marketplace 365 and are interested in enrolling in coverage or have questions regarding your current 好处, please call 1 888 434 1144 or email us at 退休人员.Exchange@framed-green.com.

If your employer is offering Voluntary Benefits through 美世 and you are interested in enrolling in coverage or have questions regarding your current 好处, please call us at 1 800-999-6642

If you are a member of an Association and are interested in enrolling in coverage or have questions regarding your current professional liability, life or health policies offered through 美世, please call us as at 1 800-503-9230.

In 2019, Morneau Shepell Inc. acquired the US 美世 large market health and defined benefit (“DB”) pension plan administration business. For further assistance with defined benefit requests, please contact Morneau Shepell directly at 888-867-5993 or askus@morneaushepell.com